When it comes to choosing a professional for an essential service—whether it's your doctor, dentist, veterinarian, or even your auto repair technician—experience isn’t just a bonus. It’s a must. You want someone you can trust. Someone who has both the credentials and the hands-on knowledge to diagnose problems accurately, fix them efficiently, and keep your vehicle running safely for the long haul.
At Old Town Auto Service, we know that experience matters. With over 50 years of service and a team of highly trained ASE-certified technicians and Master Technicians, we’ve seen it all. Here’s why that kind of deep experience should matter to you when choosing who works on your car or truck.
1. Experience Builds Trust
You wouldn’t trust a brand-new medical student to perform surgery. The same principle applies to auto repair. Vehicles are complex machines with thousands of moving parts, and over time, technology keeps evolving. An experienced technician has spent years—often decades—learning the ins and outs of various makes and models, diagnosing tricky issues, and staying on top of industry trends.
At Old Town Auto Service, our reputation has been built on decades of consistent, high-quality service. That kind of trust can’t be bought—it’s earned through experience and integrity. Families in our community have been coming to us for generations, knowing they’re getting honest advice and reliable work every time.
2. Experienced Techs Save You Time and Money
When your car isn’t running right, you don’t want guesswork. Inexperienced mechanics might rely on trial-and-error or unnecessary part replacements that drive up your bill and extend repair times. Experienced technicians, however, can often spot problems faster and provide accurate, efficient solutions.
Thanks to our seasoned team, we can often pinpoint issues that might stump less experienced shops. That saves you time, labor costs, and the headache of having to come back again for the same problem. Our 50+ years of auto repair experience gives us the kind of insight that can only come from thousands of real-world repairs.
3. Credentials + Experience = Confidence
While certifications like those from the National Institute for Automotive Service Excellence (ASE) are important—and we’re proud that all of our techs are ASE certified—they’re only part of the picture. Real-world experience matters just as much, if not more. That’s why our shop blends the best of both worlds: up-to-date training and decades of practical knowledge.
Our Master Technicians don’t just know how a system should work—they know what happens when something goes wrong in the real world, how it presents, and how to fix it correctly the first time. This combination of textbook knowledge and street-smart repair work gives our customers peace of mind every time they visit.
4. Experience Means Better Customer Service
An experienced auto repair shop doesn’t just understand cars—it understands people. Over five decades of service, we’ve learned how to communicate with customers clearly, honestly, and respectfully. We know how stressful car troubles can be, and we’re committed to making the repair process as smooth and transparent as possible.
We don’t use technical jargon to confuse you or pressure you into unnecessary services. Instead, we take the time to explain what’s wrong, why it matters, and what your options are. That’s the kind of service you only get from a team that’s been doing this for a long time—and still cares about every customer that walks through the door.
5. Experience with a Wide Range of Vehicles
One of the biggest advantages of choosing a shop like Old Town Auto Service is the breadth of our experience. Over the last 50 years, we’ve worked on just about every kind of vehicle—foreign or domestic, old or new, compact or heavy-duty light truck. That means we’re prepared for just about anything your vehicle can throw at us.
Whether you’re driving a late-model hybrid, a classic muscle car, or your trusted daily commuter, our technicians have the know-how to get it fixed right. Newer techs may not have the historical knowledge to handle older vehicles, while some shops may not have kept up with newer technologies. At Old Town Auto Service, we bring experience from every era to every repair.
6. Experience Builds a Stronger Community
When you support an experienced, family-owned business like ours, you’re investing in more than just a car repair. You’re supporting a local team that has served and grown with this community for generations. We’ve fixed cars for your parents, your neighbors, and maybe even your grandparents.
We’re not a chain shop focused on quotas—we’re your neighbors. And our long-standing reputation means everything to us. That’s why we treat your car like it’s our own and offer the kind of personal service and accountability that only comes from being part of a tight-knit community.
Final Thoughts
Your car is a major investment—and a vital part of your daily life. When it comes to taking care of it, you don’t want to leave it in just anyone’s hands. You want an auto repair shop with real, proven experience. A shop with the credentials, the reputation, and the decades of hands-on knowledge that ensure your vehicle is in good hands.
At Old Town Auto Service, we’re proud to bring over 50 years of trusted auto repair experience to every job we do. Whether it’s routine maintenance, major engine work, or diagnostics, our team has the skills and the history to get it done right.
Experience matters. And at Old Town Auto Service, we’ve got plenty of it.